Technical Writer III (19-00920) – CA – South San Francisco

Duties

looking for a technical writer to participate in cross-product software architecture design and implementation. Objectives of this Role

¿ Develop comprehensive documentation that meets organizational standards
¿ Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
¿ Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
¿ Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
¿ Evaluate current content and develop innovative approaches for improvement

Daily and Monthly Responsibilities
¿ Research, outline, write, and edit new and existing content, working closely with scientists and developers to understand project requirements
¿ Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
¿ Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
¿ Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Skills
Skills and Qualifications

¿ Bachelor’s degree in relevant technical field
¿ 2-4 years’ industry experience as an effective technical writer
¿ Proven ability to quickly learn and understand complex topics
¿ Previous experience writing documentation and procedural materials for multiple audiences
¿ Firm understanding of the systems development life cycle (SDLC) and Agile methodology
¿ Superior written and verbal communication skills, with a keen eye for detail
¿ Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

Preferred Qualifications

¿ Proven ability to handle multiple projects simultaneously, with an eye for prioritization
¿ Previous software development experience
¿ Certification through the Society for Technical Communicators
¿ Experience using XML tools to create documentation

Education

¿ Bachelor’s degree in relevant technical field
¿ 2-4 years’ industry experience as an effective technical writer

Source: Job Diva – Job Listing

Leave a Reply

Your email address will not be published. Required fields are marked *