2215 Jobs

  • US_Business Systems Analyst V (22-01933) – CA – South San Francisco 1 d ago

    Business Systems Analyst

    The Business Systems Analyst (BSA) has two primary responsibilities. One is to ensure maximum system uptime so that the Order Management (OM) team and our customers can easily process orders and returns and the other is to lead digital projects that explore new ways to use technology to reimagine the customer and employee experience. Both of these efforts are to ensure that our medicines will be delivered for the benefit of our patients and that customers, employees, and patients will be delighted by their experience with ***.

    YOUR KEY RESPONSIBILITIES:
    * You will provide excellent first level and second level (escalations) systems support for both internal and external users that are managing orders, reverse logistics or receiving customer care.

    * You will establish and maintain collaborative partnerships with the team, partners, and vendors to ensure that the Order Management systems are running optimally and efficiently. Systems include; SAP, SalesForce Service Cloud, Hybris, Value Track, Electronic Data Interface (EDI)/Business to Business (B2B) layer and Medallia.

    * You will lead and/or participate in system upgrade, user improvement, technical enhancement or launch readiness projects and facilitate efforts to optimize master data, gather audit information and fulfill reporting requests.

    * You will collect, analyze and synthesize business process and system needs across the team and help to prioritize and communicate these needs to our partners/vendors. You will be solving for ambiguous situations using strong analytical and problem-solving capabilities & skills.

    * You will lead digital projects that explore new ways to use technology to delight end-users and reimagine the customer, employee, and patient experience.
    You will communicate the current status of systems issues and projects, including timing, prioritization, testing, resource needs, training requirements and process impacts.

    WHO YOU ARE:

    * You are required to have a Bachelor Degree in Information Systems, Engineering or related field with a minimum of 2 to 4+ years’ related work experience in business process analysis, systems development, IT project management, preferably gained in the pharmaceutical/biotechnology or related industry.

    * You have a solid understanding and can demonstrate proficiency in the sales portion of the SAP Sales and Distribution (SD) module or other Enterprise Resource Planning (ERP) system. You should have at least 2-3 years of SAP SD or order to cash experience. Additional systems such as Salesforce Service Cloud, Value Track, EDI/B2B are a plus; working IT knowledge, not necessarily a programmer.

    * You demonstrate an orientation to teamwork and customer service and you partner well with others by developing collaborative working relationships.
    You communicate and present well with a demonstrated ability to communicate complex business and analytical findings to a variety of levels within the organization.
    Source: Job Diva – Job Listing

  • CRA AMZ002 Study-Mahendra (22-01929) – NJ – Paramus 1 d ago

    JOb created for timesheet approval

    Source: Job Diva – Job Listing

  • Empower Support engineer (level 2 support) (22-01917) – CA – Foster city 1 d ago

    Client- gilead
    100%onsite
    General requirements:
    Able to provide Empower (vendor is Waters Corp) technical support in a GMP regulated environment.
    General working knowledge of laboratory testing processes and automation using Empower
    Responsibilities include but not limited to:

    • Provide Level 2 (L2) technical expertise in identifying, evaluating, and developing Empower and procedures that leverage system capabilities and meets user requirements.
    • Perform Empower maintenance tasks including: LACE maintenance, account maintenance and periodic review of accounts and LACE forms.
    • Maintain the Empower system in a state of GMP compliance to ensure data integrity by following all related SOPs as they pertain to support duties.
    • Manage and complete all SPARC tickets in a timely manner related to:
    1. Troubleshooting instrument connectivity issues, rebooting LACEs, custom field calculations, and optimizing processing methods.
    2. Familiarity with Method Validation Manager in Empower, able to assist users with troubleshooting, errors.
    3. Troubleshooting Citrix connections as related to Empower, reset a Citrix profile.
    • Work directly with L3 (level 3 administrators) to resolve any issues/requests escalated to the L3 team.
    • Contribute to the support and maintenance of operating procedures (SOPs and Work Instructions) pertaining to Empower by reviewing updates to documents as requested by the validation lead/system manager.
    • During Empower upgrades and/or enhancements, perform development testing and support user acceptance testing, as well as LACE replacement and upgrades.
    • Identify opportunities for improving Empower functionality and performance and provide recommendations to the system manager.
    • Identify opportunities for streamlining Empower business processes to improve efficiency and compliance and provide recommendations to the system manager.

    Source: Job Diva – Job Listing

  • LIS Tier 2 Support (22-01916) – CA – Foster City 1 d ago

    Client: Gilead
    100% onsite

    Job Title
    LIS Tier 2 Support

    Job Responsibilities
    As a member of Gilead's global LIS program team, the individual will provide system administration and support skills with an understanding of industry practices for BIOVIA LIMS/LES and ELN application support in GxP environment. Resource will assist in coordination with the LIS team in resolving issues and enhancement requests reported by the Gilead user community.

    This role specifically:
    • Helps maintain the health of the currently released BIOVIA Laboratory Execution System(LES)/Electronic Laboratory System (ELN) system in the production environment, ensuring system performs its intended functions accurately and reliably.
    • Provides end-to-end support for tickets requiring system change (requirements gathering, documentation updates, development, system configuration, validation protocol/script development to validation execution)
    • Follows existing Gilead support processes, procedures, and systems consistent to organizational compliance practices and relevant regulatory requirements (i.e., 21CFR Part 11) such that the system remains in a controlled, validated state
    • Will take LES/ELN support calls from the user community through phone, email, and face-to-face to answer application usage questions, investigate application behavior, and determine if the issue is a:

    1. System use, system behavior, or documentation issue requiring additional training to provide understanding of system functionality, and/or updates to documentation to resolve
    2. System administration issue – user privileges, paths, product specification and analysis , directory maintenance , background/scheduler server, log files
    3. System functionality enhancement change request – functionality not in system, system not behaving as desire, new functional addition requests
    4. Technology, hardware, desktop, network issue or failure
    5. Business concern requiring a management or technical decision which cannot be resolved by changing system
    1. For the above issue types, the expectation will be to resolve or follow processes to resolve 1 through 4, and to notify the proper individuals to resolve 5.

    • will enter support 'tickets' into Gilead support systems for tracking, prioritization , and management to closure
    • Assists in the establishment and application of best practices in support management activities, both in the support systems used to track and manage support requests, and in making recommendations to improve the actual processes used to execute the Gilead support life-cycle, from user requests for change to deployment of that change.
    • Assists in the establishment and application of best practices in change management, including how changes are approved and implemented, and how objects are tracked, managed and promoted.
    • Communicates to Gilead leadership regarding system status, concerns, and ideas for continued improvement of the Lab Systems implementation.
    • Follows Gilead configuration management and promotion processes between environments (dev, test, prod) to keep instances in sync as required.
    Has good customer support and communication skills

    Source: Job Diva – Job Listing

  • CRA1 AMZ002 Study (22-01869) – NJ – Paramus 1 d ago

    JOb created for timesheet approval

    Source: Job Diva – Job Listing

  • CRA AMZ002 Study (22-01869) – NJ – Paramus 1 d ago

    JOb created for timesheet approval

    Source: Job Diva – Job Listing

  • CRA AMZ002 Study-Mahesh (22-01869) – NJ – Paramus 1 d ago

    JOb created for timesheet approval

    Source: Job Diva – Job Listing

  • Laboratory Technician/Assistant I (22-01789) – TX 1 d ago

    Collect and analyze environmental and/or critical utility samples
    Retrieve and deliver samples for incubation
    Data entry into LIMS system
    Ensure supplies and equipment are available to meet production schedules
    Process samples under laminar flow hood
    Read off environmental tests (for air, surface, personnel)
    Data trending and analysis

    Self-starter
    Ability to work under pressure in a dynamic environment
    Good documentation practices (GDP)
    Ability to work as a team member
    Previous sample processing experience in school or in a laboratory setting
    Source: Job Diva – Job Listing

  • Data Coordinator (22-01711) – CA – Santa Clara 1 d ago

    ESSENTIAL FUNCTIONS:

    Administration of program mechanisms: issuing reports for recall of precision measurement and test equipment, initiation of quality investigation forms associate with out of tolerance instruments, service scheduling between vendors and internal customers for onsite visits, and routine status communications to key stakeholders.

    Data processing, and documentation review of calibration records into asset management software; ensuring good documentation practices (GDP) has been performed to ensure accuracy and correctness; in accordance with Roche policies and procedures.

    Maintains, and updates data within asset management database(s) associated with equipment records to promote compliance with regulatory requirements: This includes but is not limited to processing routine customer change requests, project updates associated with constant improvement initiatives, and internal corrective/preventative updates.

    Shipping, receiving, and tracking of packages associated with the transportation of portable precision measurement and test equipment to and from external calibration vendors.

    Gathers data associated with program performance; including but not limited to vendor performance (Key Performance Indicators, and Service Level Agreements), cost, and quality.

    Customer service as needed to support internal customers with program related issues.

    Identifies opportunities for improvement and contributes to constant improvement of processes within the Calibration Department

    Other duties as assigned
    Strong written and oral communication skills.

    Proficient in use and application of computer software; such as MS Excel, MS Access, MS Word, and Google applications.

    High level of "attention to detail".

    Well organized.

    Possesses high level of interpersonal skills, and work well in team environment.

    Experience in use and maintenance of calibration asset management software (SAP CaMa, Blue Mountain Regulatory Asset Manager, etc…).

    Able to work collaboratively in a team environment

    High School Diploma or GED, or Associates Degree in related field, or equivalent combination of education and work experience.

    Source: Job Diva – Job Listing

  • VP Operations (22-01478) – NJ – paramus 1 d ago

    DUmmy resume for onbaording test

    Source: Job Diva – Job Listing

  • Sr SAS Programmer (22-01433) – NJ – South Plainfield 1 d ago

    JOb created for timesheet

    Source: Job Diva – Job Listing

  • LIS Tier 2 Support (22-01379) – NJ 1 d ago

    Job Responsibilities
    As a member of Gilead's global LIS program team, the individual will provide system administration and support skills with an understanding of industry practices for ValGenesis application support in a GxP environment. Resource will assist in coordination with the LIS team in resolving issues and enhancement requests reported by the Gilead user community.

    This role specifically:
    • Helps maintain the health of the currently released ValGenesis system in the production environment, ensuring system performs its intended functions accurately and reliably.
    • Provides end-to-end support for tickets requiring system change (requirements gathering, documentation updates, development, system configuration, validation protocol/script development to validation execution)
    • Follows existing Gilead support processes, procedures, and systems consistent to organizational compliance practices and relevant regulatory requirements (i.e., 21CFR Part 11) such that the system remains in a controlled, validated state
    • Will take ValGenesis support calls from the user community through phone, email, and face-to-face to answer application usage questions, investigate application behavior, and determine if the issue is a:
    1)System use, system behavior, or documentation issue requiring additional training to provide understanding of system functionality, and/or updates to documentation to resolve
    2)System administration issue – user privileges, paths, directory maintenance, background/scheduler server, log files, backend server troubleshooting
    3)System functionality enhancement change request – functionality not in system, system not behaving as desired, new functional addition requests
    4)Business concern requiring a management or technical decision which cannot be resolved by changing system

    1. For the above issue types, the expectation will be to resolve or follow processes to resolve 1 through 3, and to notify the proper individuals to resolve 4.

    • Will enter support 'tickets' into Gilead support systems for tracking, prioritization, and management to closure
    • Assists in the establishment and application of best practices in support management activities, both in the support systems used to track and manage support requests, and in making recommendations to improve the actual processes used to execute the Gilead support life cycle, from user requests for change to deployment of that change.
    • Assists in the establishment and application of best practices in change management, including how changes are approved and implemented, and how objects are tracked, managed and promoted.
    • Communicates to Gilead leadership regarding system status, concerns, and ideas for continued improvement of the ValGenesis implementation.
    Has good customer support and communication skills
    Good understanding of Computer System Validation is a plus

    Source: Job Diva – Job Listing

  • Tech Transfer Engineer (22-01238) – CA – Irvine 1 d ago

    Duties:

    Position Summary:

    The Technical Transfer is a manufacturing based group that transfer designs, products, technologies, and equipment where applicable into production at the site. The technical transfer engineer leads / supports the creation and implementation of the manufacturing processes for newly developed or acquired products.

    The technical transfer engineer collaborates with the Manufacturing Technical Operations (MTO) and Manufacturing, Science and Technology (MS&T) resources, guides them and coordinates the day to day activities that culminate in a successful transfer of the product, process, or project into the manufacturing environment.

    The technical transfer engineer works closely with a large cross functional team including: R&D, purchasing, planning, manufacturing engineers, line supervisors, quality engineers, and supervises/monitors and completes the transfer activities. The technical transfer engineer works under the guidance and reports to the Technical Transfer Lead.

    The technical transfer engineer coordinates activities, generates procedures and work instructions and reviews work product (design, documentation, validations, data) of technical stewards, and validation engineers that are assigned to the product, process, or project being transferred. The technical transfer engineer participates in design reviews and engages the appropriate subject matter experts to ensure designs can be manufactured to specification, yield, reliability, and cost.

    Skills:
      • Fluent in English
      • 1 – 2 years’ experience in industry. Medical device, consumer, automotive, and aerospace preferred.
      • Preferred 1 – 2 years’ experience in new product introductions/manufacturing/ manufacturing science and technology/technical development/R&D.
      • Understanding of manufacturing processes and related process equipment.
      • Working knowledge of applied statistics, quality systems and regulatory requirements across multiple health authorities.
      • Preferred 1 – 2 years of experience in executing process validation, transfer of products from R&D into manufacturing, and working on multidisciplinary teams that include all functions in the manufacturing environment.
      • Specific experience in mechanical, electrical, programming, electromechanical, or opto-mechanical design. This person must be able to critique designs for their manufacturability and provide feedback to the team. They must also be able to generate and maintain test and assembly procedures, PFMEA’s, train technicians, set-up production lines, perform time studies, and design fixtures and assembly aids facilitate smooth and efficient manufacturing.
      • Experience working in a cross-functional environment (e.g. multi-site, technical development, other functions).
    Education:

    BSc. in Engineering (Preferred Mechanical, Electrical, or Manufacturing)

    Source: Job Diva – Job Listing

  • Unreal Engine Developer (22-01198) – 1 d ago

     

    • Description:
      • C++ Experience
      • Rendering/ graphics programming
      • Game Engine Plugin development
      • DX12 – Vulkan – OpenGL – Game Development
      • Experience with Unreal Engine 3 or 4 Required 

      ** FULLY REMOTE

      ** Max Bill Rate – $175/hr. If you have candidates that are billing at a higher rate than this, forward to us via email for review.

      ** Weekly Hours – Flexible for either part-time or full-time.  At least 15-20 hours per week firm requirement

    Source: Job Diva – Job Listing

  • SecOps Support Engineer (22-01157) – 1 d ago

     

    • Description:

      Summary

      Working in an agile ecosystem, the SecOps Support Engineer comfortably uses their networking expertise and understanding of the dynamic environment with a variety of technologies, people, and processes to expediently troubleshoot and resolve Zscaler reported issues by asking the right questions in the right scenarios and engaging with the right technical groups as needed.

       

      The successful candidate thrives on the challenge of troubleshooting, isolating, and resolving networking, systems, or applications related issues and has the uncanny ability to connect and communicate effectively and clearly with relevant groups from users to technical groups to management. S/he has the ability to develop creative solutions for systemic problems and is not afraid to propose them to management.

       

      When not slaying or taming the Zscaler dragon, the candidate enjoys managing and perfecting the security ticket queue for reduction in count, adherence to SLAs, and accountability. Additionally, the SecOps Support Engineer ensures operational excellence by executing systems admin tasks using runbooks with the hopes of developing a better one if required or enhancing existing ones. 

       

      About the Role

      Ability to develop solutions for systemic problems

      Instill fearless creativity and not afraid to propose innovative solutions to management

      Effectively manage, triage, and resolve Zscaler support tickets escalated to the security team in a timely manner

      Coordinate with users and relevant technical teams to troubleshoot escalated support issues

      Provide Zscaler administrative duties such as configuring firewall and URL filtering policies via change control process

      Assess and analyze configurations and alerts for tuning recommendations and/or for promotion key alert(s) to possible detection rules

      Develop new runbooks and update existing support content

      Provide weekly activity report and update monthly KRIs

      Perform security systems administration tasks using existing runbooks

      Perform security queue management via provided guidance

      Other duties as assigned

       

      Technical Skills

      Minimum 3-year of Zscaler Internet Access (ZIA) engineering and administration experience

      Minimum 4-year experience working as Support Engineer/ Sr. Support Engineer supporting networking or web security products

      Minimum 2-year of cybersecurity experience and familiarity with tools and processes such as SIEM, EDR, NDR, incident response, etc.

      Experience with operating systems such as Macs, Windows, and Linux

      Experience troubleshooting network issues and familiarity with the necessary tools (Ping, Traceroute, MTR, etc).

      Expert knowledge of protocols such as HTTP, SMTP, FTP, DNS etc

      Working Knowledge of networking and security products and enterprise Network Infrastructure

      Familiarity with Network Protocol Analyzers (tcpdump, Wireshark) o Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS)

      Authentication systems such as LDAP, MS AD etc o VPN technologies such as IPSec and VPN clients o Scripting knowledge (SHELL, Python, Perl) would be appreciated

      Zscaler certifications preferred, ZCCA-IA Security Specialist & Zscaler Certified Cloud Administrator – Internet Access

       

      Soft Skills

      Excellent written and verbal communication skills

      Excellent people engagement and teamwork

      Think outside the box

       

      Nice to Have:

      Experience in incident response, threat triage, log analysis, and data correlation

      Experience in cloud access security broker (CASB)

      Experience in other Zscaler products such as ZDX, ZPA, etc

      Experience or familiar with cloud security

       

      You may also have:

      Zscaler Certified TAC Associate – Internet Access (ZCTA-IA)

      Zscaler Certified Cloud Professional – Internet Access (ZCCP-IA)

      CompTIA Network+, CCNA, CCNP

      Security+

      Wireshark Certified Network Analyst

    Source: Job Diva – Job Listing