Project Manager II (19-00368) – CA – South San Francisco

Drives customer-centric service delivery, quality production, and optimization for impact and efficiency
Maintains high-quality data in and leverage analytics to drive data-driven decisions
Manages production agency/vendor management and UAT team to coordinate approval for launch
Adheres to processes and standards for campaign management and assess operational metrics in order to prioritize work and develop business-focused recommendations
Delivers Operational Excellence by identifying and implementing process improvements and informing standards that enable great customer experience
Uses expertise to influence overall service roadmap and portfolio
Tests pilots and drives adoption of new capabilities

Deep familiarity with service production marketing technology, processes, and tools
Digital media knowledge and experience in multichannel/digital marketing preferred
Ability to apply data and analysis to drive decision making
Strong project management skills to meet goals within constraints of time and budget
attention to detail to ensure quality and consistency of deliverables
Adept at vendor/agency management to maintain healthy partnerships and deliver operational excellence
Learning mindset and ability to identify/apply learning to other situations
Background/understanding of technology integration and related executional and process impact
Source: Job Diva – Job Listing

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